Frequently Asked Questions

  • No — we handle professional invoice follow-ups and escalation messaging. If something becomes a dispute, we hand it back to you to resolve.

  • We stop follow-up and flag it to you immediately.

  • No — our tone is relationship-safe. Most clients actually appreciate clear reminders.

  • Your invoices (via export/spreadsheet/forwarding), your payment terms, and the right contacts.

  • Some invoices move within days. We track progress weekly and focus on consistency.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.